360 Feedback
We have
been involved with 360 feedback tools
since their inception over 30 years ago.
It is called 360 feedback because the
methodology suggests input from all
levels of the organization creating a
full-circle or 360-degree perspective.
We like the process as a means for
professional development, group
training, and organizational
initiatives. Whether it is described as
360 feedback, multi-source feedback,
multi-rater feedback, multi-rater
assessment, full-circle appraisal,
upward feedback, downward feedback, or
peer evaluation, it is the process by
which you evaluate yourself on a set of
criteria and then invite your direct
reports, peers, seniors, clients, and
other business associates to do the
same. You receive feedback both
quantitative and qualitative detailing
how you perceive yourself, how others
perceive you, and the gap between the
two. Effective 360 feedback programs
operate as processes not events that
include planning, development, coaching
sessions, and on-going follow up.
We
were one of the first firms to
facilitate the 360 process
electronically. From pen and paper to
floppy disk to e-mail surveys to online
evaluations, we have embraced smarter
techniques and faster methods throughout
the years. Today, we are the only
consulting firm that is able to offer
NewPoll 360. It is completely
web-based, 360 feedback process that
provides participants on-going
capabilities, results in "real time,"
and resources that directly link to the
feedback provided.
While there is much debate over the
strategies in rolling out 360 feedback
programs, the value it provides is
clear. Check out these articles on 360
feedback.
Feature Stories |
 |
Truth & Consequences: Why
Tough "360" Reviews and Employee
Ranking Are Gaining Fans
- Kris Frieswick, CFO Magazine |
|
|
Feedback at 360 Degrees:
Avoid a Do-It-Quick Approach if
You Want Performance Data That
Are Valid and Reliable
- Richard P. Manatt, School
Administrator |
|
|
360-Degrees of
Evaluation: More Companies
Turning to Full-Circle Job
Review
- Ilana DeBare, San Francisco
Chronicle |
|
|
Companies Evaluate
Employees From All Perspectives
- Jayart Kirksey, et al.,
Personnel Journal |
