Series 42 - Episode 2 Here’s the kind of situation I have in mind: You’re in a meeting or you’re walking across campus or your talking with colleagues in your office. Someone senior to you asks, “What’s your take on _____________?” As in, “What’s you're take on what you heard this morning?” You’re generally on top of the issue but you weren’t necessarily prepared for the question. Here’s the very best framework, only four sentences long, for responding to questions l

Series 42 - Episode 1 So…you want to talk to someone about something…something you’d like to hear from him/her that you haven’t heard. As I see it, you have two ways to go. The first one starts with something unpleasant you’ve noticed and how it could be fixed. Here’s how you would frame it: What you saw; The impact it had; A suggestion. It would go something like this: This morning I saw you away from your desk and on your cellphone for over 30 minutes. The impression it